Privacy Policy — bet635 Pakistan

1Introduction

bet635 ("we", "us", "the Platform") takes the privacy of its players seriously. This Privacy Policy describes how bet635 collects, processes, stores and protects the personal data of individuals who register for, access or use any service on this website. It applies to all players registered on bet635, including anyone browsing the platform without an account.

By creating an account on bet635, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This Policy should be read alongside the Terms and Conditions which govern the overall use of the bet635 platform.

bet635 is committed to handling personal data responsibly, storing it securely and being transparent about exactly what we collect and why. We do not collect data we don't need, and we do not keep it longer than necessary. This Policy explains all of that in plain terms — not in legal language designed to obscure what's actually happening with your information.

2Personal Data We Collect

bet635 collects personal data from you directly when you register, use the platform or contact support — and automatically when you browse the site. Here is a clear breakdown of what we collect and why:

bet635 does not collect or store full payment card numbers. Card processing for Visa/Mastercard deposits is handled by a PCI-DSS compliant payment processor — the full card number never passes through or is stored on bet635 servers.

3How bet635 Uses Your Personal Data

Every piece of data collected by bet635 is used for a specific, legitimate purpose. We do not collect data speculatively. Here is how each category is used:

3.1 Account Management

Your identity and contact data are used to create and maintain your bet635 account, verify your identity, reset your password when needed and communicate important account updates. This is the core operational use of your data and cannot be opted out of while you hold an active account.

3.2 Payment Processing

Your financial data is used solely to process deposits and withdrawals in PKR. Your Easypaisa or JazzCash number is passed to the respective mobile money operator to process the transaction. IBFT account details are used only to process bank transfer requests. bet635 retains transaction records for audit and regulatory compliance purposes.

3.3 Identity Verification & Fraud Prevention

bet635 uses your identity data — including CNIC verification — to confirm your age (18+ requirement), confirm that you are who you say you are, and to detect and prevent fraudulent activity. This includes cross-referencing multiple accounts, monitoring unusual transaction patterns and flagging activity inconsistent with your normal usage behaviour.

3.4 Regulatory Compliance

Certain records — particularly transaction history and identity verification documents — are retained by bet635 as required to comply with applicable anti-money laundering, know-your-customer and financial record-keeping requirements. This data is retained for the legally required period even if your account is subsequently closed.

3.5 Customer Support

When you contact bet635 support via live chat or email, your communications and associated account data are accessed by the support agent handling your query. Live chat transcripts are stored for quality assurance and as a record of any commitments or resolutions communicated.

3.6 Platform Improvement

Aggregated, anonymised usage data is analysed to understand how players navigate the bet635 platform, which games are most used, where technical issues occur and how the interface can be improved. This analysis uses data in a way that does not identify individual players.

3.7 Responsible Gaming Monitoring

bet635 monitors player behaviour — including session length, betting frequency, stake progression and loss patterns — to identify potential indicators of problem gambling. Where such indicators are present, bet635 may proactively reach out to offer responsible gaming tools. This is done in the player's interest and data used for this purpose is not shared externally.

4Legal Basis for Processing

bet635 processes your personal data on one or more of the following legal grounds, depending on the purpose:

• Contractual necessity: Processing your identity, contact and financial data is necessary to fulfil our contractual obligations to you as a registered player — including account creation, payment processing and bet settlement.
• Legal obligation: Retaining identity verification records and transaction history is required by applicable anti-money laundering and financial regulations. This processing cannot be refused.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring and service improvement are carried out on the basis of bet635's legitimate business interests, balanced against your privacy rights.
• Consent: Where bet635 sends you optional marketing communications (such as promotional email newsletters), this is done on the basis of your specific opt-in consent, which you may withdraw at any time from your account notification settings.

5Data Sharing — Who We Share Your Data With

bet635 does not sell, rent or trade your personal data. We share it only in the following specific, necessary circumstances:

5.1 Payment Processors

To process your PKR deposits and withdrawals, bet635 shares the minimum required data with the relevant payment service: your mobile number with Easypaisa, JazzCash, NayaPay or SadaPay as appropriate; your bank account details with the IBFT processor; or tokenised card data with our PCI-DSS compliant card payment provider. These processors are contractually bound to use the data only for processing your transaction.

5.2 Identity Verification Services

bet635 uses a third-party identity verification service to validate CNIC documents and confirm player identities. The data shared is limited to what is strictly necessary for verification — typically your name, CNIC number and document image. The verification provider is contractually prohibited from using your data for any other purpose.

5.3 Game Software Providers

To operate live casino games, slots and other gaming products, bet635's platform integrates software from licensed third-party game providers. These providers may receive anonymised or pseudonymised session data necessary to operate the game. They do not receive your full identity or payment details.

5.4 Fraud Detection and Security

bet635 may share specific data points — such as IP addresses, device identifiers and transaction patterns — with fraud detection services to identify and prevent money laundering and account fraud. This is done in both your interest and the platform's.

5.5 Legal Requirements

bet635 will disclose personal data if required to do so by a valid legal process — such as a court order, regulatory investigation or law enforcement request. We will not disclose data beyond what is specifically required by the legal process.

6Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. bet635 uses cookies and similar technologies to operate the platform correctly, remember your session preferences and understand how players use the site.

6.2 Types of Cookies Used on bet635

bet635 uses the following categories of cookies:

• Essential These cookies are required for the platform to function. They maintain your login session, remember your language preference and enable core features like deposit and withdrawal forms. These cookies cannot be disabled without breaking core functionality.
• Functional These cookies remember your preferences — such as your preferred game category or table stakes — to improve your experience on bet635. Disabling these cookies means you may need to re-set preferences on each visit.
• Analytics bet635 uses anonymised analytics cookies to understand aggregate platform usage — which pages are most visited, where players leave the registration flow, and how game categories are used. This data is anonymised and does not identify individual players.
• Security Security cookies help bet635 detect and prevent fraudulent logins, bot activity and suspicious session behaviour. Disabling these may affect the security of your account.

6.3 Managing Cookies

You can control cookie settings through your browser's privacy settings. Note that disabling essential cookies will prevent you from logging in or using core bet635 features. For non-essential cookies, you can adjust your preferences without affecting the core functionality of your account.

7Data Retention

bet635 retains your personal data only for as long as it is needed for the purposes described in this Policy, or as required by applicable regulations. The following retention periods apply:

• Active account data: Retained for the lifetime of your active account on bet635 plus a post-closure period as required by regulations.
• Identity verification documents (CNIC copies etc.): Retained for a minimum of 5 years after account closure, as required for anti-money laundering compliance. This cannot be shortened.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction for financial record-keeping compliance.
• Support communications: Live chat transcripts and email correspondence are retained for 2 years from the date of the interaction.
• Marketing consent records: Retained for as long as you remain opted in, plus 2 years after opt-out for proof-of-consent compliance.
• Technical and analytics data: Session logs and anonymised analytics data are retained for 13 months on a rolling basis.

When the applicable retention period expires, bet635 deletes or anonymises the data so it can no longer be associated with you. For data subject to mandatory regulatory retention, deletion occurs as soon as the regulatory retention period ends.

8Your Data Rights

As a player on bet635, you have specific rights over your personal data. These rights are described below. To exercise any of them, contact privacy@bet635.ws with your registered account email and the specific right you wish to exercise. bet635 will respond within 30 days.

Please note that some of these rights are qualified. For example, the right to erasure cannot override mandatory regulatory data retention requirements for identity and financial records. In such cases, bet635 will explain clearly what can and cannot be deleted and why.

9Data Security

bet635 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These include:

• TLS/SSL encryption: All data transmitted between your device and the bet635 platform is encrypted using TLS (Transport Layer Security). This protects your login credentials, payment data and personal information in transit.
• Encrypted data storage: Sensitive data including identity documents and financial records are stored in encrypted form on bet635 servers. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within bet635 is restricted to staff members who need it to perform their specific role. Support agents, for example, can access your account and transaction history but cannot access your stored identity document images without an elevated access request.
• Session security: bet635 uses secure session token management to prevent session hijacking. Inactive sessions are automatically terminated after a defined period.
• Penetration testing: The bet635 platform undergoes regular third-party security testing to identify and remediate vulnerabilities before they can be exploited.
• Fraud monitoring: Automated systems continuously monitor for unusual access patterns, mass login attempts and other indicators of account compromise or platform attack.

Despite these measures, no internet platform can guarantee absolute security against all possible threats. If you become aware of any security issue with your bet635 account — such as an unrecognised login or suspicious activity — contact live chat support immediately so the account can be secured. Players should also take their own steps to maintain account security, including using a strong unique password and not sharing login credentials.

10Children's Privacy

bet635 is an online gaming and betting platform strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires date of birth confirmation, and age verification checks are carried out on all accounts before withdrawal access is enabled.

If bet635 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, any winnings will be forfeited and the data will be deleted in accordance with this Policy — except where regulatory record-keeping requirements mandate retention.

If you are a parent or guardian and believe your child has accessed bet635, please contact privacy@bet635.ws immediately so we can investigate and take appropriate action.

11Third-Party Links

The bet635 website may contain links to third-party sites — for example, links within game descriptions or payment provider information. These third-party sites have their own privacy policies which are entirely independent of this one. bet635 has no control over how those sites collect or use your data.

When you click a link that takes you away from the bet635 domain, this Privacy Policy no longer applies. We recommend reviewing the privacy policy of any site you visit before providing personal information there. Links on bet635 to external sites are provided for informational purposes only — they do not constitute an endorsement of those sites or their privacy practices.

12Changes to This Privacy Policy

bet635 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal requirements or regulatory guidance. When we make material changes, we will update the "Last updated" date at the top of this page. Where a change significantly affects how we use your personal data, we will notify registered players by email before the change takes effect.

Your continued use of bet635 after the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you have concerns about any update to this Policy, please contact privacy@bet635.ws before the effective date and we will clarify the change and its implications for your account.

13Contact & Privacy Complaints

If you have any question about this Privacy Policy, want to exercise one of your data rights, or wish to make a complaint about how bet635 has handled your personal data, please contact us through the following channels:

• Privacy team email: privacy@bet635.ws — for all data rights requests, privacy questions and formal privacy complaints. Include your registered account email and a clear description of your request.
• General support email: support@bet635.ws — for account-related queries that also touch on privacy, such as updating your contact details.
• Live chat: Available 24/7 inside your account dashboard for urgent account security concerns.

bet635 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 calendar days. Complex data access requests may take up to 30 days — if this applies, we will notify you within the first 7 days so you are not left waiting without an update.

If you are not satisfied with bet635's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.